Domino's Pizza - Decatur, AL
posted 4 days ago
- Entry Level
Decatur, AL
Food Services and Drinking Places
About the position
We are looking for a customer-oriented service representative. A customer service representative, or CSR, provides product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
- Manage large amounts of incoming calls
- Assist in preparing food orders
- Daily and weekly cleaning tasks
- Identify and assess customers' needs
- Handle customer complaints and provide appropriate solutions
- Follow procedures, guidelines and policies
Requirements
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Customer Service Representatives must be at least 16 years of age.
