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Domino's Pizzaposted 3 months ago
Entry Level
Decatur, AL
Food Services and Drinking Places

About the position

We are looking for a customer-oriented service representative. A customer service representative, or CSR, provides product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Assist in preparing food orders
  • Daily and weekly cleaning tasks
  • Identify and assess customers' needs
  • Handle customer complaints and provide appropriate solutions
  • Follow procedures, guidelines and policies

Requirements

  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Customer Service Representatives must be at least 16 years of age.
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