Domino's Pizza - Holly Springs, NC

posted 24 days ago

Full-time - Entry Level
Holly Springs, NC
1,001-5,000 employees
Food Services and Drinking Places

About the position

The Customer Service Representative at Domino's Pizza plays a crucial role in ensuring customer satisfaction by taking orders, answering inquiries, and resolving concerns. This position is ideal for individuals who are passionate about pizza and enjoy providing excellent service in a fast-paced environment.

Responsibilities

  • Taking phone orders with accuracy and efficiency
  • Providing excellent customer service with a smile (even over the phone!)
  • Answering customer questions about our menu, promotions, and delivery services
  • Addressing and resolving customer concerns with patience and understanding
  • Working as part of a team to ensure smooth operations and happy customers

Requirements

  • A positive attitude and passion for providing outstanding customer service
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and a knack for finding solutions
  • Basic computer skills and familiarity with point-of-sale systems
  • Must be 16 years old

Nice-to-haves

  • A love for pizza is a definite plus!

Benefits

  • Health Insurance for eligible employees
  • Paid Time Off for eligible employees
  • 401k for eligible employees
  • 50% off pizza
  • Referral Bonus
  • Career Development
  • Flexible Schedules
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