Customer Service Rep - Needed ASAP in Downtown L.A. !!!!!!

Unclassified - Los Angeles, CA

Full-time

Los Angeles, CA

About the position

We are seeking two Customer Service Representatives to join our team in Downtown Los Angeles. The ideal candidates will have a strong background in customer service, particularly in a call center environment, and possess excellent communication skills. This role requires the ability to handle calls professionally and positively while managing multiple tasks efficiently.

Responsibilities

• Handle customer service calls in a professional and positive manner.
• Provide assistance and resolve customer inquiries effectively.
• Perform data entry with accuracy and maintain detailed records.
• Prioritize responsibilities and manage time effectively in a fast-paced environment.
• Collaborate with team members to ensure customer satisfaction.

Requirements

• At least two years of previous customer service experience, preferably in a call center environment.
• Strong communication skills and excellent phone etiquette.
• Ability to multi-task and prioritize responsibilities effectively.
• Proficient in data entry with good typing skills and accuracy.
• Strong organizational skills and follow-through on tasks.
• Team player with strong computer skills, particularly in Microsoft Office programs.
• Excellent problem-solving and resolution skills.
• Adaptable and able to work in a quick-paced environment.

Nice-to-haves

• Bilingual in Spanish preferred.

Benefits

• Equal employment opportunity employer.