Customer Service Rep-Self Storage Mgr - San Pedro Ave

$28,184 - $43,971/Yr

Public Storage - San Antonio, TX

Full-time - Entry Level

Onsite - San Antonio, TX

Real Estate

About the position

Public Storage is seeking a Customer Service Representative to manage self-storage facilities. This role involves assessing customer needs, conducting daily inspections, and maintaining property standards while providing excellent customer service. The position offers flexible scheduling and the opportunity to earn performance-based bonuses.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily business operations.
• Help keep customers current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds.

Requirements

• High School diploma or equivalent required.
• Ability to transport and lift/move items weighing up to 35 pounds.
• Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.

Benefits

• Flexible and full-time schedules between 9:30am and 6pm (weekends 'til 5pm).
• Medical, Dental, Vision insurance available for full-time employees working an average of 20+ hours.
• 401k with match.
• Paid time off and sick time.
• Company paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or work-related tasks.
• Performance-based bonuses for Property Managers.