Customer Service Rep

$35,360 - $37,440/Yr

AppleOne - Irvine, CA

Full-time - Entry Level

Irvine, CA

Administrative and Support Services

About the position

The Customer Service Representative will be responsible for providing support to customers over the phone, addressing their questions and concerns regarding products and shipping, and assisting with ordering replacement parts. This role is situated in a call center environment that emphasizes teamwork and requires excellent communication skills and computer proficiency.

Responsibilities

• Support customers over the phone regarding product inquiries and shipping concerns.
• Assist customers in ordering replacement parts.
• Demonstrate excellent communication skills while interacting with customers.
• Work collaboratively in a team-oriented call center environment.

Requirements

• Experience in customer service roles.
• Strong computer skills and proficiency in using various software applications.
• Excellent verbal communication skills.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance