Customer Service Rep

Unclassified - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

About the position

The Customer Service Representative (CSR) role at our growing tow company involves creating exceptional customer experiences by assisting clients in retrieving their vehicles from impound. This full-time position requires a friendly and outgoing personality, with the ability to work independently and handle customer inquiries effectively.

Responsibilities

• Assist customers in retrieving their cars from impound with the necessary documentation.
• Provide exceptional customer service to ensure a positive experience.
• Work independently and manage customer interactions without supervision.

Requirements

• Mid-level experience in customer service or related field preferred.
• Ability to work independently and handle customer inquiries effectively.

Nice-to-haves

• Bi-lingual skills are a plus.