Puget Collision - Clackamas, OR
posted 4 days ago
The Customer Service Representative (CSR) at Puget Collision serves as the primary contact for customers during the vehicle repair process. This role is essential in ensuring customer satisfaction by providing empathetic listening, answering inquiries, and guiding customers through the repair process. The CSR is responsible for maintaining communication with customers, scheduling appointments, and ensuring all necessary documentation is completed accurately.