Customer Service Representative 03ZKZ

TTEC - Malta, NY

Full-time - Entry Level

Malta, NY

Administrative and Support Services

About the position

As a Customer Service Representative at TTEC in Malta, NY, you will play a crucial role in enhancing customer experiences by providing assistance and resolving issues with empathy and efficiency. This position emphasizes the importance of a supportive work environment and offers opportunities for professional development within a diverse and inclusive culture.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements

• At least 1 year of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

Benefits

• Base wage starting at $18.92 plus performance bonus opportunities
• PTO
• Tuition reimbursement
• Health and wellness incentives