Cooperative Response Center (Crc) - Austin, MN
posted 12 days ago
The Customer Service Representative role at Cooperative Response Center Inc. involves providing exceptional service to members of electric cooperatives and utility companies. This position is crucial in ensuring that customers receive timely assistance during power outages and billing inquiries, emphasizing a human touch in a 24/7 call center environment. Representatives will not engage in sales or collections, focusing instead on delivering calm and professional support during critical situations.