Customer Service Representative - Amarillo
$37,440 - $37,440/Yr
Tower Loan - Amarillo, TX
posted 4 days ago
Full-time - Entry Level
Amarillo, TX
Credit Intermediation and Related Activities
About the position
The Customer Service Representative at Tower Loan plays a crucial role in delivering exceptional customer experiences, which are vital for the company's success. This position offers opportunities for career growth, whether in customer service or leadership roles, and is supported by comprehensive training and mentorship programs.
Responsibilities
- Demonstrate a high level of customer assistance by phone and in-person.
- Receive and record payments in customer accounts.
- Market to current and former customers over the phone and in-person for additional business.
- Maintain and secure cash drawer and accounting activities, including balancing and preparing deposits.
- Perform office administrative activities, including checking branch mail, filing, and managing office supplies.
- Investigate credit and process loan applications.
- Perform all other duties and responsibilities as assigned.
Requirements
- High school diploma or equivalent.
- Effective communication and time management skills.
- Reliable personal transportation with insurance.
- Ability to stand and sit for long periods of time.
- Ability to lift and maneuver up to 20 pounds.
Benefits
- Skill development & growth opportunities
- Complete position-based training program
- Coaching and mentorship
- Strong hire-from-within policy
- Comprehensive benefit package
- PTO & paid holidays
- Awards, recognition, & appreciation
