Customer Service Representative B2B

$35,360 - $41,600/Yr

Unclassified - Springfield, VA

Full-time - Entry Level

Springfield, VA

About the position

The Customer Service Representative at V&F Coffee and Office Products plays a crucial role in ensuring customer satisfaction by effectively communicating with customers and staff to process orders and address inquiries. This entry-level position is ideal for individuals who are energetic, friendly, and possess strong communication skills, contributing to the company's mission of providing excellent service in coffee and office products.

Responsibilities

• Communicate with customers and V&F staff via phone and email.
• Process orders and service calls.
• Answer general account-related questions.

Requirements

• Microsoft Office skills
• Excellent verbal and written communication skills
• Detail-oriented with a solid work ethic
• Outstanding organizational skills and ability to multi-task

Benefits

• $17 - $20 per hour based on experience
• Full-time in-office position
• Paid medical benefits
• 401K
• Paid leave time
• Monday - Friday, no weekends
• Training will be provided to the right candidate