Customer Service Representative (Bilingual plus)

$27,040 - $33,280/Yr

Aarons Sales And Lease - Mobile, AL

Full-time - Entry Level

Mobile, AL

Rental and Leasing Services

About the position

The Customer Service Representative (Bilingual) at Aaron's Sales and Lease is responsible for managing customer transactions and maintaining administrative organization. This role emphasizes in-store and telephone sales, direct marketing, and customer growth, while ensuring the showroom floor is well-maintained. The position requires strong customer service skills and the ability to handle various sales-related tasks.

Responsibilities

• Maintain administrative organization and customer files.
• Process customer transactions efficiently.
• Focus on in-store sales and telephone sales.
• Engage in direct marketing to attract new customers.
• Handle renewal payment processing in-store.
• Ensure the showroom floor is well-kept according to the first up system.

Requirements

• Bilingual in Spanish and English.
• High school diploma or GED required.
• 1 year of customer service and sales experience.
• Strong negotiation skills.
• Exceptional customer service abilities.
• Proven track record in sales, particularly outside sales.
• Experience in account management and B2B sales.
• Familiarity with technology sales and Salesforce.
• Ability to analyze sales data and trends.
• Excellent communication and interpersonal skills.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching