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Customer Service Representative - Bilingual
$23 - $27/Yr
Uline - Ontario, CA
posted 15 days ago
Full-time - Entry Level
Ontario, CA
5,001-10,000 employees
Merchant Wholesalers, Nondurable Goods
About the position
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Better together! This position is on-site, and we are looking for people who share our passion.
Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete medical, dental, vision and life insurance coverage and other wellness programs.
- 401(k) with 6% employer match. Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
