Customer Service Representative - Body Shop

Full-time - Entry Level

York, PA

About the position

We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision of York, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Responsibilities

• Answer phones, greet and receive prospects and customers
• Create repair orders for vehicles scheduled in for repairs
• Create purchase orders for sublet vendors
• Schedule estimate and repair appointments with customers
• Confirm estimate and repair appointments with customers
• Coordinate towing for customers vehicle
• Accounts Receivable
• Collect payments for repairs
• Work cooperatively with internal departments and insurance companies
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents

Requirements

• Excellent listening/communication skills
• Outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance
• Valid driver’s license and clean driving record

Benefits

• Hourly pay
• Full Time
• PTO and holidays
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash