Customer Service Representative (CSR)

About the position

This position is based out of our office in Santa Maria, CA. You must be able to commute here for all scheduled shifts. This position involves working directly with customers in a face-to-face setting. This position does not require any previous experience. This is a full-time opening & starts within two weeks. We are a fast-growing customer acquisition firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire someone with an outgoing and engaging personality to fill an entry-level Customer Service Ambassador position on our team. As a member of our ambassador team, you will be the face of our clients throughout the local community, leveraging your people skills to engage potential customers and facilitate the enrollment process.

Responsibilities

• Customer outreach and engagement
• Executing sales presentations to potential customers
• Assisting new customers with the enrollment process
• Maintaining up to date knowledge on our clients and their products, services and promotions
• Tracking all sales data and related information

Requirements

• Some prior experience in a customer facing role preferred but not required
• Comfortable engaging with working directly with customers
• High attention to detail when managing accounts
• Excellent written and verbal communication skills
• Strong work ethic and the ability to learn new skills quickly
• Outstanding time management and follow-up

Benefits

• In-house training and coaching from the best in the industry
• Comprehensive and competitive pay structure
• Internal and exponential promotions / upward mobility
• Enthusiastic team environment and collaborative team atmosphere
• Team building nights / all-expense-paid team events and company trips