Customer Service Representative - Dubuque, IA
$49,000 - $59,000/Yr
Unclassified - Dubuque, IA
posted 24 days ago
Full-time
Dubuque, IA
About the position
The Customer Service Representative role in Dubuque, IA focuses on generating retail sales through exceptional customer service and a passion for technology. The position involves understanding customer needs, presenting product insights, and providing comprehensive sales solutions to close sales effectively.
Responsibilities
- Generate retail sales by leveraging passion for technology and exceptional customer service.
- Learn and identify customers' needs by creating connections and asking relevant questions.
- Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
- Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.
Requirements
- Strong communication skills to interact with customers effectively.
- Ability to learn and understand technology products and services.
- Experience in retail sales or customer service is preferred.
Nice-to-haves
- Previous experience in a technology-related sales role.
- Familiarity with customer relationship management (CRM) software.
Benefits
- Competitive salary between $49,000 and $59,000 per year.
