Customer Service Representative- Entry Level

Bassham Foods - Fort Worth, TX

Full-time - Entry Level

Fort Worth, TX

Merchant Wholesalers, Nondurable Goods

About the position

Bassham Foods is seeking an Entry Level Customer Service Representative to join their team. This role focuses on providing exceptional customer service to clients, assisting with order placements, and resolving any issues related to orders and products. The position is ideal for individuals looking to start their career in customer service within the restaurant supply industry.

Responsibilities

• Provide excellent customer service over the phone.
• Place customer orders or assist customers with placing orders.
• Assist customers with resolving issues pertaining to orders, products, shortages, etc.
• Assist Outside Sales Representatives with ordering needs, creating invoices or adjustments.

Requirements

• Strong verbal and written communication skills.
• Effective communication with all levels of staff and management.
• Strong computer skills.
• Detail-oriented with problem-solving capabilities.