Control Source - Gastonia, NC
posted 27 days ago
Full-time - Entry Level
Onsite - Gastonia, NC
Wholesale Trade Agents and Brokers
About the position
The Customer Service Representative/Executive Assistant role at Control Source is designed for a highly motivated individual who excels in problem-solving and customer service. This full-time position requires a dependable team member with a professional demeanor to support management and engage with clients effectively. The role emphasizes exceptional communication, organizational skills, and a commitment to quality service in a collaborative office environment.
Responsibilities
- Assist management with customer service and logistics for large house accounts
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Perform other duties as requested
Requirements
- Strong oral and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent organizational skills with heavy attention to detail
- Outgoing and energetic attitude
- Exhibit professional behavior to inspire customer and colleague confidence
- Previous office experience required
- Customer service experience is a plus
Benefits
- Health insurance
- Paid time off
