Customer Service Representative / Factory Inside Sales

$37,440 - $41,600/Yr

Lawrence Roll Up Doors - Baldwin Park, CA

Full-time - Entry Level

Baldwin Park, CA

Specialty Trade Contractors

About the position

The Customer Service Representative / Factory Inside Sales position at Lawrence Roll-Up Doors, Inc. is an entry-level role focused on providing exceptional customer service and support within the Inside Sales Department. The role involves assisting dealers, contractors, and end users in selecting the right products, providing technical advice, and managing sales inquiries. The company fosters a casual and goal-driven work environment, encouraging motivated individuals with strong mechanical and mathematical skills to apply.

Responsibilities

• Helping dealers, contractors, and end users select the correct products for their projects
• Providing technical advice
• Quoting prices with a fast turnaround
• Following up and cold calling on the customer base
• Invoicing and billing
• Inside sales including customer and territory development
• Problem solving and critical thinking
• General support and miscellaneous tasks as needed

Requirements

• Entry level position
• Must be personable and have a positive attitude
• Bilingual in English and Spanish is a plus
• Typing speed of 45 wpm or better
• Computer literate
• Excellent written and verbal communication skills
• Ability to multi-task in a fast-paced environment
• Problem-solving attitude
• Excellent organization skills
• Mechanical aptitude
• Strong math skills
• Detail-oriented and a great listener

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) matching
• Paid Time Off
• Paid holidays