Customer Service Representative - Fort Wayne, IN
$49,000 - $59,000/Yr
Verizon Communications - Fort Wayne, IN
posted 2 months ago
Full-time - Entry Level
Fort Wayne, IN
Telecommunications
About the position
The Customer Service Representative role at Verizon in Fort Wayne, IN focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to understand their needs and provide tailored solutions, ultimately contributing to the expansion of the Verizon network.
Responsibilities
- Generate retail sales by leveraging passion for technology and exceptional customer service.
- Learn and identify customers' needs by creating connections and asking relevant questions.
- Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
- Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.
Requirements
- Strong communication skills to engage with customers effectively.
- Ability to learn and understand technology products and services.
- Sales experience or a strong desire to learn sales techniques.
Nice-to-haves
- Previous experience in retail or customer service roles.
- Familiarity with Verizon products and services.
Benefits
- Competitive salary between $49,000 and $59,000 per year.
