Customer Service Representative-Graphic Design & Pre-Press
$52,000 - $62,400/Yr
Sterling Printing Co - Stoneham, MA
posted 4 days ago
Full-time - Entry Level
Stoneham, MA
Printing and Related Support Activities
About the position
The Customer Service Representative for Graphic Design & Pre-Press at Sterling Printing is responsible for managing customer orders, communicating with vendors, and assisting with marketing efforts. This role requires a blend of customer service skills and graphic design knowledge, ideally suited for individuals looking to thrive in a fast-paced print shop environment.
Responsibilities
- Enter customer orders accurately and efficiently.
- Communicate with customers to address inquiries and provide updates.
- Follow up with vendors regarding order status and delivery.
- Assist in creating and managing marketing emails.
- Update the company website with relevant content.
Requirements
- 5 years of customer service experience.
- Proficiency in computer literacy and graphic design software.
- Basic knowledge of HTML is a plus.
- Strong communication skills in English.
Nice-to-haves
- Experience working in a print shop.
- Graphic design experience is a definite plus.
Benefits
- Paid training
- Paid time off
- Flexible schedule
- On-the-job training
