Sterling Printing Co - Stoneham, MA
posted 4 days ago
Full-time - Entry Level
Stoneham, MA
Printing and Related Support Activities
About the position
The Customer Service Representative at Sterling Printing is responsible for managing customer interactions, processing orders, and supporting marketing efforts in a fast-paced print shop environment. The role requires a blend of customer service skills and basic graphic design knowledge, making it ideal for individuals looking to grow in the graphic design and printing industry.
Responsibilities
- Enter customer orders accurately into the system.
- Communicate effectively with customers to address inquiries and provide support.
- Follow up with vendors to ensure timely delivery of products.
- Assist in creating and sending marketing emails to promote services.
- Update the company website with relevant information and content.
Requirements
- Strong customer service skills and experience.
- Basic computer literacy and proficiency in using office software.
- Ability to communicate effectively in English.
- Entry-level knowledge of HTML is a plus.
- Experience in graphic design is preferred.
Nice-to-haves
- Experience working in a print shop environment.
- Familiarity with marketing strategies and email campaigns.
Benefits
- Full-time employment opportunity.
- Potential for immediate start for qualified candidates.
