Customer Service Representative - Hurst, TX

Verizon Communications - Dallas, TX

Full-time - Entry Level

Dallas, TX

Telecommunications

About the position

The Customer Service Representative role at Verizon in Hurst, TX focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to understand their needs and provide tailored solutions, ultimately closing sales by effectively communicating the benefits of Verizon's products and services.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and understand technology products and services.
• Sales experience or a strong desire to succeed in a sales environment.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with Verizon products and services.

Benefits

• Competitive compensation package to be discussed during the interview.