Customer Service Representative I
Chicago Transit Authority•Chicago, IL
429d•$48,256 - $74,235
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About The Position
The Customer Service Representative I serves as the primary point of contact for the Chicago Transit Authority (CTA), addressing inquiries and concerns from both external and internal customers. This role involves handling a high volume of inbound calls, providing information, problem-solving, and advocating for mass transit consumers while maintaining high service standards and promoting a positive image for the Authority.
