Customer Service Representative I

$36,400 - $38,314/Yr

City Of Olathe - Olathe, KS

Part-time - Entry Level

Olathe, KS

About the position

The Customer Service Representative I position at the City of Olathe is a part-time role focused on providing excellent customer service at the Olathe Community Center. This role involves handling a variety of customer inquiries, processing transactions, and ensuring a positive experience for visitors. The position offers opportunities for learning and growth, with varied responsibilities that keep the work engaging and dynamic.

Responsibilities

• Oversees check out of sports equipment and maintains documentation and collateral.
• Uses multiple software tools and systems to complete work.
• Follows facility policies and practices; monitors customer access to facility and programs and enforces policies with respect and consistency.
• Processes and verifies minor, adult, and day waivers accurately and efficiently.
• Manages lost and found items and logs.

Requirements

• Two years of customer service and administrative experience is required.
• Excellent computer skills including proficiency with Microsoft Office basic functions.
• Strong customer service skills.
• Time management skills.
• Organization skills.
• A high school diploma or equivalent is required.
• Proficiency with verbal and written English language required.

Nice-to-haves

• Additional proficiency with Spanish preferred.

Benefits

• Opportunity for learning and growth.
• Dynamic work environment with varied responsibilities.