Customer Service Representative I

$41,600 - $47,840/Yr

Glen Eden Sun Club - Corona, CA

Full-time - Entry Level

Onsite - Corona, CA

Accommodation

About the position

The Customer Service Representative I at Glen Eden Sun Club is responsible for providing high-quality guest services in a family-oriented nudist resort and RV park. This full-time position involves greeting and checking in members and guests, taking reservations, and addressing guest needs while adhering to the company's mission and values. The role requires strong interpersonal skills and the ability to multitask effectively in a dynamic environment.

Responsibilities

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Perform general office administrative duties
• Manage cash drawer contents and transactions during shifts and ensure balancing
• Greet and check in members and guests while taking reservations and resolving guest needs

Requirements

• High attention to detail
• Ability to multitask
• Strong interpersonal skills
• Experience with QuickBooks, Microsoft Excel, and Microsoft Word
• Ability to work as a team member and independently with direction

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off