Mohawk Industries - Huntsville, AL
posted 9 days ago
The Customer Service Representative II at Mohawk Industries plays a crucial role in ensuring effective communication and coordination between the company and its customers. This position involves providing high-quality customer service, managing customer accounts, processing sales orders, and resolving product or service issues in a call center environment. The representative will handle a high volume of inbound calls and work closely with various internal teams to address customer inquiries and order issues.