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Woodsville Guaranty Savings Bank - Plainfield, IL
posted 2 months ago
Full-time
Plainfield, IL
Credit Intermediation and Related Activities
About the position
The Customer Service Representative position at Woodsville Guaranty Savings Bank involves providing exceptional service to customers at the Woodsville Main branch. The role focuses on managing customer accounts, assisting with new account openings, and providing backup teller services as needed. This position is essential for maintaining the bank's commitment to serving the financial needs of the community.
Responsibilities
- Opens new accounts, explains titling options, trust accounts, and investment services.
- Manages changes to existing accounts, counsels customers on changes of ownership and terms.
- Completes the opening, maintenance, closing, and any distributions for IRA accounts.
- Provides Teller backup services when needed to handle customer traffic.
Requirements
- Available to work in office located at 63 Central Street, Woodsville, NH.
- Excellent customer service skills.
- Strong communication skills.
- Ability to use and learn computer-based systems.
- Cash handling experience.
- Attention to detail.
Benefits
- Health, dental and vision insurance
- Life and long term disability insurance
- Paid time off
- 11 Paid holidays
- 401(k) retirement plan with company contribution
- Student loan and tuition assistance
