Customer Service Representative, Inbound Call Center

$31,824 - $31,824/Yr

Staff Right Services - North Jackson, OH

Full-time - Entry Level

North Jackson, OH

Administrative and Support Services

About the position

The Inbound Customer Service Representative position at Ohio811 involves engaging with the public to provide assistance and information related to the 'Call Before You Dig' operation. This role is essential for promoting public safety and protecting Ohio's environment and infrastructure. The position offers a full-time schedule with a focus on work-life balance in a positive work environment.

Responsibilities

• Engage with customers via inbound calls to provide assistance and information.
• Utilize a user-friendly mapping system to navigate customer inquiries.
• Ensure correct grammar and spelling in all communications.
• Perform data entry and maintain accurate records.

Requirements

• Customer service experience with a business approach.
• Proficient computer skills, including data entry.
• Ability to navigate mapping systems effectively.
• Strong command of grammar and spelling.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance