Customer Service Representative/Licensed Insurance Agent

$45,000 - $70,000/Yr

Schwegler Insurance Agency - Plymouth, MI

Full-time - Entry Level

Remote - Plymouth, MI

Insurance Carriers and Related Activities

About the position

The Customer Service Representative/Licensed Insurance Agent at Schwegler Insurance Agency is responsible for providing exceptional customer service while assisting clients with their insurance needs. This role involves communication with clients, processing insurance applications, and ensuring customer satisfaction. The position offers opportunities for growth within a supportive work environment.

Responsibilities

• Assist clients with insurance inquiries and provide information on policies.
• Process insurance applications and claims efficiently.
• Maintain accurate records of client interactions and transactions.
• Communicate effectively with clients to understand their needs and provide appropriate solutions.
• Work collaboratively with team members to enhance customer service delivery.

Requirements

• Some college education preferred.
• Property & Casualty License (P&C License) or willingness to obtain.
• Insurance Producer License required.
• 1 year of customer service experience preferred.
• Strong communication skills, both written and verbal.

Nice-to-haves

• Experience in the insurance industry.
• Ability to work in a team-oriented environment.
• Internal motivation and reliability.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Work from home
• Parental leave
• Vision insurance
• 401(k) matching