Customer Service Representative - Mechanicsburg, PA

$49,000 - $59,000/Yr

Unclassified - Harrisburg, PA

Full-time - Entry Level

Harrisburg, PA

About the position

The Customer Service Representative role in Mechanicsburg, PA focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to identify their needs, present product insights, and recommend solutions that enhance their experience with the company's offerings.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and understand technology products and services.
• Experience in retail sales or customer service is preferred.

Nice-to-haves

• Previous experience in a technology-related retail environment.
• Familiarity with sales techniques and customer engagement strategies.

Benefits

• Competitive salary ranging from $49,000 to $59,000 per year.