Customer Service Representative - Midland, MI

$49,000 - $59,000/Yr

Verizon Communications - Saginaw, MI

Full-time

Saginaw, MI

Telecommunications

About the position

The Customer Service Representative role at Verizon in Midland, MI focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to understand their needs and provide tailored solutions, ultimately contributing to the expansion of the Verizon network.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and understand technology products and services.
• Sales experience or a passion for sales and customer service.

Nice-to-haves

• Experience in retail sales or customer service roles.
• Familiarity with Verizon products and services.

Benefits

• Competitive salary between $49,000 and $59,000 per year.