Tower Loan - Moberly, MO
posted 6 months ago
The Customer Service Representative at Tower Loan plays a crucial role in delivering exceptional service to our customers, ensuring their needs are met and fostering long-term relationships. This position is not just about handling transactions; it is about creating a positive experience that encourages customers to return. As a representative, you will be the face of the company, engaging with customers both over the phone and in person, and providing them with the assistance they need. Your efforts will directly contribute to the company's reputation and success in the consumer finance industry. At Tower Loan, we pride ourselves on our commitment to employee development and career growth. We offer a comprehensive training program that equips you with the skills necessary to excel in your role. Additionally, we have a strong hire-from-within policy, which means that your hard work and dedication can lead to advancement opportunities within the company. Whether you choose to continue in a customer service capacity or aspire to move into leadership roles, Tower Loan provides a supportive environment for your career aspirations. Our company has been a trusted name in consumer finance for over 80 years, and we are dedicated to maintaining our high standards of service. As a Customer Service Representative, you will be part of a team that values recognition and appreciation for your contributions. We believe in rewarding our employees for their performance, which is reflected in our additional pay structure based on monthly performance metrics. Join us in making a difference in the lives of our customers while building a rewarding career.