Customer Service Representative/Office Assistant

$27,040 - $29,120/Yr

National Livescan Fingerprinting - Delray Beach, FL

Full-time - Entry Level

Delray Beach, FL

About the position

The Office Assistant at National Livescan Fingerprinting is responsible for supporting daily operations and ensuring the smooth functioning of the office. This role involves customer service, scheduling appointments, maintaining records, and keeping the office organized.

Responsibilities

• Greet and assist customers for fingerprinting with a friendly and professional demeanor.
• Provide information about services, pricing, and answer general inquiries.
• Manage appointments and bookings for fingerprinting services.
• Coordinate with customers to schedule, reschedule, or cancel appointments as needed.
• Maintain accurate records of customer information and ensure data is entered accurately and confidentially.
• Keep the office space organized, clean, and well-maintained, ensuring all necessary supplies are stocked.

Requirements

• Detail-oriented and organized.
• Ability to provide excellent customer service.
• Basic computer skills for record keeping and scheduling.