Customer Service Representative Personal Lines Insurance

$41,600 - $62,400/Yr

Quality Transitions - Charlestown, RI

Full-time - Entry Level

Charlestown, RI

Professional, Scientific, and Technical Services

About the position

Quality Transitions Inc. is seeking a motivated Personal Lines Customer Service Representative to join their team in Charlestown, RI. This full-time position involves working with personal lines clients and insurance carriers to customize insurance proposals and provide daily customer service. The agency values continuing education and technical competency, offering a supportive environment for professional growth.

Responsibilities

• Work with personal lines clients and insurance carriers to customize insurance proposals.
• Provide daily customer service, including claims management and maintaining account information.
• Collaborate with sales producers to submit new and renewal business to clients.
• Maintain excellent communication with clients and team members.
• Utilize organizational skills to multitask and prioritize work effectively.

Requirements

• Associates Degree or related experience.
• 2-4 years of demonstrated experience in customer service or insurance.
• Excellent computer skills, including proficiency in Microsoft Office products.
• Strong written and verbal communication skills.
• Ability to work as a team player and be a self-starter.

Nice-to-haves

• Experience working within an independent insurance agency or the P&C industry.
• Property and Casualty License (the agency will support obtaining this license).
• Experience with insurance software or other applied systems.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance