Invitation Homes - Pasadena, CA
posted 3 days ago
The Customer Service Representative (CSR) at Invitation Homes plays a crucial role in delivering high-level customer service to residents in a fast-paced, high-volume environment. This position is responsible for resolving resident-related inquiries and supporting general property management functions, contributing to the overall profitability of the organization by establishing an efficient customer service environment. The CSR acts as a service champion, ensuring they possess the necessary knowledge to address client needs effectively.