Customer Service Representative - PT

$29,120 - $29,120/Yr

Avis Budget Group - Fort Lauderdale, FL

Part-time,Full-time - Entry Level

Onsite - Fort Lauderdale, FL

10,001+ employees

Rental and Leasing Services

About the position

The Customer Service Representative position at Avis Budget Group is a part-time role focused on providing excellent customer service in an outdoor environment. The representative will assist customers during the rental and return process at airport lots, ensuring a smooth experience while handling various tasks such as checking cars, processing rentals, and assisting at exit gates. This role requires effective communication skills and the ability to work flexibly across different shifts.

Responsibilities

• Assist customers in the rental and return process on airport lots.
• Check cars and enter information using a handheld device.
• Process rentals for loyalty customers.
• Provide assistance at exit gates and check-in for car returns.
• Deliver excellent customer service throughout the rental experience.

Requirements

• Valid Driver's License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Ability to type, sit, stand, walk, and move throughout the rental lot
• Must be 18 years of age and legally authorized to work in the United States
• 6 months retail customer service experience in a fast-paced environment is a bonus.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• On-the-job training