Cigna - Raleigh, NC
posted 4 days ago
The Customer Service Representative position at Cigna Healthcare involves providing support to customers by answering questions related to benefits, eligibility, prior authorizations, and claims. This remote role requires strong problem-solving and communication skills, as representatives will handle over 40 calls per day and work collaboratively with other teams to resolve issues. The position includes a comprehensive training program to ensure representatives are well-prepared to assist customers effectively.