Customer Service Representative, Roadrunner Veterinary Emergency and Specialty
$31,200 - $45,760/Yr
Eubank Animal Clinic - Algodones, NM
posted about 1 month ago
Full-time - Entry Level
Algodones, NM
101-250 employees
Professional, Scientific, and Technical Services
About the position
Roadrunner Veterinary Emergency and Specialty Hospital is seeking a friendly and compassionate Customer Service Representative to join their team. This role is essential in providing excellent veterinary care and ensuring a positive client experience. The representative will be responsible for managing client communications, assisting with patient check-ins, and facilitating interactions between clients and veterinary staff.
Responsibilities
- Answer incoming telephone calls from clients.
- Assist clients with check-in procedures.
- Help triage incoming patients based on arrival and severity.
- Communicate effectively between doctors, nurses, and clients.
- Serve as a liaison for clients and assist with check-out procedures.
Requirements
- Good attitude and solid work ethic.
- Willingness to learn and adapt to a fast-paced environment.
Nice-to-haves
- Previous veterinary experience (not required but preferred)
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Tuition reimbursement
- Vision insurance
