Customer Service Representative/Sales Associate

$35,984 - $41,080/Yr

American Family Insurance Group - Saint Louis, MO

Full-time - Entry Level

Hybrid - Saint Louis, MO

Insurance Carriers and Related Activities

About the position

The Customer Service Representative/Sales Associate position at American Family Insurance is a hybrid role focused on delivering exceptional customer service while driving sales. The ideal candidate will connect with clients, assist with policy inquiries, manage renewals, and foster lasting relationships, all while working in a supportive team environment.

Responsibilities

• Deliver top-notch customer service to clients
• Assist with policy inquiries and manage renewals
• Drive sales by identifying and pursuing new opportunities
• Foster lasting relationships with clients and prospects

Requirements

• Must have Property and Casualty License
• Must have Life License
• Strong communication and relationship-building skills
• Sales or customer service experience (insurance background a plus!)
• A positive attitude and a proactive approach
• Ability to thrive in a hybrid work environment

Benefits

• Competitive salary
• Commission
• Comprehensive benefits
• Flexible hybrid work schedule
• Supportive team culture with growth opportunities