Customer Service Representative/Shipping Coordinator- SuperVac

$39,520 - $43,680/Yr

Super Vac - Fort Collins, CO

Full-time - Entry Level

Fort Collins, CO

About the position

The Shipping Coordinator/Customer Service Representative at SuperVac is a full-time role focused on providing exceptional customer service while managing shipping coordination tasks. This position is ideal for individuals who are energetic, self-starting, and team-oriented, and who want to contribute to a company that manufactures fire equipment and emergency vehicles, ultimately helping to save lives in the community.

Responsibilities

• Answer phone calls and assist customers with product information, inventory availability, and quotes.
• Assist in coordination of outbound shipment preparation, routing, shipment assignments, and delivery follow-up or problem resolution.
• Perform scanning and data entry tasks.
• Complete other clerical tasks as assigned.
• Check emails and handle minimum invoicing.

Requirements

• Basic computer skills
• Excellent communication skills
• Data entry skills with a high degree of accuracy
• Customer service orientation
• Attention to detail and problem-solving skills
• Highly organized with the ability to follow instructions with minimal supervision.

Benefits

• Paid Time Off and Sick Time
• 401k matching
• Health and Dental Benefits
• Life Insurance
• Dental Bill reimbursements
• 9 Paid Holidays
• Employee Discounts through our vendors