Customer Service Representative - Specialty Pharmacy

CVS HealthHonolulu, HI
480d$35,360 - $71,032Remote

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About The Position

The Customer Service Representative at CVS Health plays a crucial role in ensuring timely receipt of life-sustaining medication for Specialty pharmacy customers. This position involves working in an inbound call center, providing excellent customer service with empathy, and resolving patient inquiries related to prescription refills, order status, and insurance coverage. The role is based in Honolulu, HI, and requires a commitment to both in-office and work-from-home flexibility. The representative will be part of a high-energy culture focused on transforming health care to be more personal, convenient, and affordable.

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