Customer Service Representative - State Farm Agent Team Member

State Farm - Oviedo, FL

Full-time - Entry Level

Oviedo, FL

Insurance Carriers and Related Activities

About the position

The Customer Service Representative position at State Farm Agent Team Member involves joining a dynamic team to enhance customer relationships and support business growth through exceptional service. The role is ideal for motivated individuals looking for a rewarding career with significant income potential and opportunities for advancement.

Responsibilities

• Build and maintain customer relationships, actively following up to earn their business.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, quotes, eligibility, coverages, policy recommendations, changes, and transfers.
• Generate leads, schedule appointments, identify customer needs, and promote suitable products and services.

Requirements

• People-oriented with strong interpersonal skills.
• Organizational skills.
• Driven and results-oriented.
• Ability to work effectively in a team environment.
• Ability to multitask.
• Must be available to work Monday to Friday, 8:30 AM to 5:00 PM.

Benefits

• Unlimited earning potential
• Performance-based earnings
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance