R1 RCM - Franklin, WI
posted 6 days ago
As a Customer Service Representative Team Lead at R1 RCM, you will oversee the daily operations of the Customer Service team responsible for patient check-ins at Ascension SE Wisconsin Hospital. This role involves managing performance metrics, ensuring high-quality customer service, and maintaining patient privacy and confidentiality standards. You will also be responsible for training and developing team members, fostering a positive departmental culture, and contributing to the overall patient experience.