Amphenol PCD - Beverly, MA
posted 1 day ago
Full-time - Entry Level
Beverly, MA
Electrical Equipment, Appliance, and Component Manufacturing
About the position
The focus regarding this position will be to assist the customer service team in their day-to-day activities. This includes but is not limited to entering quotes, entering orders, order checking, expediting, and other administrative tasks.
Responsibilities
- Providing accurate and on time quotes to the assigned customer base (book pricing / contract pricing / special pricing)
- Ensures that client issues are dealt with in an efficient manner, informing the Customer Service Supervisor of any problems that may arise
- Order entry and change order / schedule management
- Provide two-way communication between client and team, to promote strong team representation
- Provide outstanding customer service
- Process expedite requests with the planning team
- Other related administrative and customer service duties as required
Requirements
- Self-motivated with a positive attitude and strong work ethic
- Ability to work effectively and collaboratively across all levels of the organization
- Exceptional organization skills with strong attention to detail
- Excellent time management, sense of urgency, and follow-through skills
- Effective interpersonal, written, and verbal communication skills
- Proficiency in Microsoft Office applications
- Ability to multi-task and manage competing priorities in a fast pace, high pressure, results-oriented environment
- 1+ years' customer service experience
- Associate's degree, or equivalent work experience
