Customer Service Representative - Traverse City, MI

Verizon Communications - Marquette, MI

Full-time - Entry Level

Marquette, MI

Telecommunications

About the position

The Customer Service Representative role at Verizon in Traverse City, MI focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to understand their needs and provide tailored solutions, ultimately contributing to the expansion of the Verizon network.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and adapt to new technology and products.
• Sales experience or a passion for technology and customer service.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with Verizon products and services.

Benefits

• Competitive compensation based on experience and performance.