Customer Service Representative - Vestal, NY

$35,360 - $35,360/Yr

Verizon Communications - Binghamton, NY

Full-time - Entry Level

Binghamton, NY

Telecommunications

About the position

The Customer Service Representative role at Verizon in Vestal, NY focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to understand their needs and provide tailored solutions, ultimately contributing to the expansion of the Verizon network.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and understand technology products and services.
• Sales experience or a passion for sales and customer service.