Customer Service Representative - Victor, NY

$35,360 - $35,360/Yr

Unclassified - Rochester, NY

Full-time - Entry Level

Rochester, NY

About the position

The Customer Service Representative role in Victor, NY focuses on generating retail sales through exceptional customer service and a passion for technology. The representative will engage with customers to understand their needs and provide tailored solutions, ultimately closing sales by effectively communicating product insights and fulfilling customer requirements.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong communication skills to engage with customers effectively.
• Ability to learn and understand technology products and services.
• Experience in retail sales or customer service is preferred.

Nice-to-haves

• Previous experience in a technology-related retail environment.
• Familiarity with sales techniques and customer engagement strategies.

Benefits

• Competitive hourly wage of $17 per hour.