Customer Service Representative *Weekly Pay*

$33,800 - $37,440/Yr

Mr Stax - Wingstop - Hartford, CT

Part-time,Full-time - Entry Level

Hartford, CT

About the position

The Customer Service Representative at Wingstop is responsible for managing customer transactions efficiently and accurately, ensuring a high level of customer satisfaction. This role involves handling cash and credit transactions, issuing receipts, and resolving customer complaints, all while maintaining a clean and welcoming environment for customers. The position is part of a new store opening in Hartford, CT, and offers flexible scheduling and weekly pay.

Responsibilities

• Manage transactions with customers using cash registers
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Cross-sell products
• Resolve customer complaints, and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy areas
• Track transactions on balance sheets and report any discrepancies

Requirements

• Work experience as a customer service rep or a cashier or in a similar role in sales
• Basic PC knowledge
• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• High school diploma or GED

Benefits

• Flexible schedule
• On-the-job training
• Referral program