Bar Harbor Bank & Trust - Woodstock, VT
posted 2 months ago
Full-time - Entry Level
Woodstock, VT
Credit Intermediation and Related Activities
About the position
The Customer Service Representative at Bar Harbor Bank & Trust serves as the first point of contact for customers, playing a vital role in the bank's success by addressing day-to-day financial needs and fostering trusted relationships. This full-time position requires a commitment to exceptional customer service in a fast-paced environment, with responsibilities that include processing transactions and recommending additional banking products and services.
Responsibilities
- Assist customers in identifying their financial needs and recommend additional products and services.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other services offered by the bank.
- Gain an understanding of the banking industry and contribute toward meeting branch goals in deposits and loans.
- Build trusting relationships with individuals in the communities served.
- Participate in and advocate for community growth and prosperity.
- Process transactions for customers in a prompt, efficient, courteous, and professional manner.
- Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
Requirements
- High School diploma or equivalent required.
- Experience in customer service is essential.
- Working knowledge of Windows operating system.
Benefits
- Competitive pay
- Referral incentives
- Employee stock purchase plan
- Medical, dental, and vision insurance
- Life insurance
- Paid holidays
- 401(k) plan
- Paid time off
- Wellness program
- Continuing education benefits
